New link added – Tip20!

The exclamation point is theirs, not mine. Tip20! is a sefvice industry, ad-intensive advocacy site. There’s a front of the house, back of the house, managers, bartenters and consumers plus an area for Shoes For Crews, and a couple of generic ad aggregation pages. The BoH tab is useful if you want to keep up with the [...]

From Tip20! – a customer’s perception of what will cost you a tip

http://www.tip20.com/eleven-ways-servers-can-lose-their-tip/1146 Most of these things are pretty common sense, although I have to say that the tone is a big haughty in some cases. She also seems a bit paranoid about germs, which is OK, I guess. Some quick comments: “Proper etiquette, not to mention common sense, dictates that when someone is finished eating a [...]

Reading tables pt.3

What to do with the couple that’s seated in your section? First, you group them roughly by age. Are they middle-aged or young? Are they elderly or in their early 30s? This will help you form a strategy. If they are well-dressed and middle-aged or in their 30s, you might ask them what their plans [...]

It’s the little things…

…that make the difference between average service and great service. The guest might even notice these small things, but they will feel the cumulative effect. Here are a few of them that spring to mind: Leaving room in the coffee cup for cream. Sometimes we get into the habit of filling the cup to the [...]

SYWTBAW now in Italy!

I’m grateful to have been added as a bloglink on  LE VACANZE DEGLI ALTRI Diario di un albergatore della riviera romagnola Not speaking Italian, I’m not sure what the blog is supposed to be about, but there are many of the usual server blogs listed in one of the blogrolls. So, how cool it that? [...]

Reading tables pt.2

A continuation of my post, “Reading tables, pt. 1″. The business table. These folks are doing business first and having dinner second. Dinner is just a conduit to The Deal. Generally, people are dressed in sharp business suits. Overwhelmingly, I’d say this type of table is male. Sure, there might be a female, but I’m [...]

It’s hot!

Here in the Mid-South, it’s hotter ‘n a tick on the back of a yard dog sleeping on a WalMart parking lot. What I wouldn’t give for a nice cold glass of rosé. “Wait, Teleburst”, I hear you exclaim, “aren’t you always talking about quality??!!?? Why do you want to drink a white zinfandel”? Well, dear [...]

Cognac

Sometimes I do a post that I have every intention of following up on. But then, it falls through the cracks. Here is that very post: http://teleburst.wordpress.com/2009/12/29/brandy-vs-cognac/ Last year, I wrote about brandy and cognac. I mentioned that I’d be getting a little deeper into the cognac thing, so, half a year later, here we are! [...]

Reading tables pt. 1

One of the most essential tasks a waiter can master is something that’s difficult to teach – the art of reading a table. Some people are naturals at it. Most of us, not so much. This is a skill that requires ongoing work. About the only way you get good at it is by trial [...]

New link added – The Bitchy Waiter

It’s been a while since I added a link. It hasn’t been on purpose. Some of the links that I’ve intended to add have been dormant for months. Some of the sites just haven’t compelled me to add them, but that might be as much my fault as any fault in the content. Mostly, it’s just [...]