So You Want To Be A Waiter

The best book on waiting tables that you have never read – yet

Daily Archives: August 23, 2009

From Nations Restaurant News – Catering at-home parties a boon for restaurants

Restaurant News Logo



Catering at-home parties a boon for restaurants

By Mark Brandau

CHICAGO (Aug. 17, 2009)

 While the recession has taken a considerable toll on restaurant-based private parties and business catering for corporate lunches or meetings — sandwich chain Così said catering sales plummeted 27.5 percent decline in its last quarter — the restaurant industry has a $33.3 billion opportunity to grow consumer catering sales, Technomic found.

Technomic principal Melissa Wilson said the Chicago-based research firm was surprised that the potential for providing catered food to consumers’ homes was this large. As the recession continues to drive people to their homes for entertainment, she said, restaurants need to follow them there.

“This is where your customers are,” Wilson said. “They used to use restaurants as social venues, but now they’re entertaining at home. They’ve told us they plan to continue doing so because they’re enjoying socializing with friends at each other’s homes. In fact, 40 percent of consumers say they expect to entertain at home more often over the coming year.”

Read the rest of the article here:

This is definitely something that can help restaurants, especially independent restaurants with loyal customer bases. Several restaurants in my area have formed separate catering companies that serve the home market. At least one of them tries to serve different dayparts, doing breakfasts and lunches with special menu items. This restaurant is open for dinner only, so this allows them to help avoid either cannibalizing their current business or interfering with their in-restaurant operations by not diverting kitchen attention from in-dining room guests. They maximize their kitchen real estate by producing more sales per sq. foot. It’s a win-win all around.

California Court of Appeals strikes down “Starbucks” decision

California Court of Appeal Overturns Starbucks Tip Pooling Verdict

By Robin E. Weideman

Earlier today, a California Court of Appeal overturned a recent trial court verdict awarding a class of current and former Starbucks baristas $86 million in tips they were required to share with shift supervisors.  The Court of Appeal held in Chau v. Starbucks that the trial court erred in ruling that Starbucks’ tip allocation policy violated California law.  More specifically, the court explained:


“The applicable statutes do not prohibit Starbucks from permitting shift supervisors to share in the proceeds placed in collective tip boxes.  The court’s ruling was improperly based on a line of decisions that concerns an employer’s authority to mandate that a tip given to an individual service employee must be shared with other employees.  The policy challenged here presents the flip side of this mandatory tip-pooling practice.  It concerns an employer’s authority to require equitable allocation of tips placed in a collective tip box for those employees providing service to the customer.  There is no decisional or statutory authority prohibiting an employer from allowing a service employee to keep a portion of the collective tip, in proportion to the amount of hours worked, merely because the employee also has limited supervisory duties.”


Read the rest of the article here:


Here’s a pictoral representation of the direction that California courts seem to be taking:


disneyland09 102