So You Want To Be A Waiter

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CEOs say how you treat a waiter can predict a lot about character

From USA Today:

CEOs say how you treat a waiter can predict a lot about character

By Del Jones, USA TODAY

Office Depot CEO Steve Odland remembers like it was yesterday working in an upscale French restaurant in Denver.The purple sorbet in cut glass he was serving tumbled onto the expensive white gown of an obviously rich and important woman. “I watched in slow motion ruining her dress for the evening,” Odland says. “I thought I would be shot on sight.”

Thirty years have passed, but Odland can’t get the stain out of his mind, nor the woman’s kind reaction. She was startled, regained composure and, in a reassuring voice, told the teenage Odland, “It’s OK. It wasn’t your fault.” When she left the restaurant, she also left the future Fortune 500 CEO with a life lesson: You can tell a lot about a person by the way he or she treats the waiter.

Odland isn’t the only CEO to have made this discovery. Rather, it seems to be one of those rare laws of the land that every CEO learns on the way up. It’s hard to get a dozen CEOs to agree about anything, but all interviewed agree with the Waiter Rule.

Read the rest of the article here:

http://www.usatoday.com/money/companies/management/2006-04-14-ceos-waiter-rule_x.htm

I’ve previously posted about Donald Trump’s opinion on this.

 https://teleburst.wordpress.com/2009/06/08/the-donald-on-the-waiter-rule/

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